Privacy Policy
Overview
Paycrux Private Limited ("Company," "we," "our," or "us") values the trust you place in us when you use our services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (paycrux.in), use our API services, or otherwise interact with us. Please read this policy carefully to understand our practices regarding your information and how we will treat it.
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Information We Collect
We collect the following personal information from users for verification and compliance purposes:
- PAN Card – For identity verification and financial compliance.
- Aadhaar Card – For government-mandated KYC (Know Your Customer) verification.
- GST Details – For business verification and tax compliance.
- Shop Photo – To verify business authenticity and location.
- Email Address – For account creation, communication, and notifications.
- Mobile Number – For authentication, OTP verification, and customer support.
- Video KYC – To comply with regulatory KYC requirements.
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How We collect files
- App may request permission to access your device's storage to allow file selection and upload.
- Files are only accessed after you explicitly select them for upload.
- App does not automatically collect, store, or transmit any files from your device.
- Files may be shared with third parties for processing request of user.
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How We Use Your Information
We collect and use your information for the following purposes:
- To verify your identity and comply with legal KYC regulations.
- To prevent fraud and unauthorized activities.
- To provide and improve our services.
- To communicate important updates regarding your account.
- To comply with financial and legal obligations as per government regulations.
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Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with:
- Regulatory Authorities – When required by law for compliance.
- Third-Party Service Providers – For identity verification, payment processing, and fraud prevention.
- Law Enforcement Agencies – If required for legal investigations.
- All third parties that process user data are bound by strict confidentiality agreements.
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Data Security
We implement industry-standard security measures to protect your personal data, including:
- Secure servers and restricted access to personal data.
- Compliance with applicable data protection laws.
- Despite our efforts, no data transmission over the internet is 100% secure. Users are encouraged to protect their personal information.
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User Rights and Control
You have the following rights regarding your personal data:
- Access & Correction – You may request access or corrections to your stored data.
- Data Deletion – You can request deletion of your data unless required for legal compliance.
- Withdraw Consent – You may withdraw consent for data processing where applicable.
- For data-related requests, please contact us at info@paycrux.in
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Data Retention
We retain your data for as long as necessary to fulfill legal, business, and regulatory requirements. Once no longer needed, your data is securely deleted or anonymized.
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Children's Privacy
Our services are intended for users above 18 years of age. We do not knowingly collect data from minors. If you believe a minor has provided us with data, contact us for removal.
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Third-Party Links
Our app may contain links to third-party services. We are not responsible for their privacy policies. Please review their policies before sharing any data.
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Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be communicated via our app or website. Please review this policy regularly.
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Contact Us
If you have any questions or concerns regarding this Privacy Policy, contact us at:
Email : info@paycrux.in
Address : D-29 , Sector - 03 , Noida , Near Metro Station 16 Uttar Pradesh - 201301
By using our app, you acknowledge that you have read and agreed to this Privacy Policy.